Heritage Village Resort & Spa Goa

I recently had the pleasure of staying at this stunning resort in Goa, and it truly exceeded all my expectations. From the moment we arrived, the level of hospitality was nothing short of extraordinary. Every staff member went out of their way to make us feel welcome and pampered, creating an experience that rivals, and in many ways surpasses, the standards of any 5-star property I’ve visited. The attention to detail was impeccable. The rooms were beautifully maintained, spotlessly clean, and provided every comfort we could ask for. We were greeted with a lovely VIP platter, and the small touches, like fresh fruits and wine in the room, really made us feel special. The grounds of the resort are well-kept, offering a serene escape with stunning views, perfect for relaxation. Dining here was a highlight! The restaurants offered a variety of delicious cuisine, and the service was flawless. Whether it was a casual meal or a more formal dining experience, each was enhanced by the staff's warm, professional, and personalized service. What truly sets this resort apart is its commitment to making every guest feel like a VIP. Even during busy times, the staff ensured that every request was met promptly and with a smile. The resort managers were always visible and approachable, adding to the overall sense of care and attention. If you're looking for a luxury experience that goes above and beyond the norm, this resort is the place to be. It offers not just a stay, but an unforgettable experience that raises the bar for hospitality. Highly recommended!

Nice clean rooms, comfy beds. Bottled water every day. Bathroom had all the facilities needed. Breakfast had lots of variety. Food and drinks ok. Live music every evening. Staff is very friendly and helpful. We also loved that there were different activities every day where you can participate (darts, water vollyball, football, frisbee challenge and so on). Tennis table was available all the time. You can rent a bicycle for free, bikes aren't fancy but if you dont want to walk it's great opportunity. Beach is close, in walking distance. Also there are some shops not far from the hotel.

The friendly and welcoming staff are really what makes this resort stand out. Nothing is ever too much and all are working so hard throughout the day to keep the resort spotlessly clean. I would recommend the club rooms with garden as these were super comfortable. The restaurants on site were very good and some experiences offered to guests complimentary were very good too eg cocktail making, clay pottery and cooking. The turnout for these events was very low and may be due it being end of season but feel the resort could advertise these more to guests when they first arrive or make it more prominent on what activities are on by the pool.area. The magic show was outstanding and the best I have seen in a hotel yet.

Everything about this place is amazing! The service is excellent, they have a great activities program, the Indian food is delicious, pools were nice, beach was very relaxed and nearby. But most of all: the staff is the best! Special thanks to Abigail who carried our son almost the whole bird watching tour.

We rested with our family for 4 days 09/02/2024-13/02/2024, booked 2 rooms, and were given 2 connecting rooms for 4 adults and 2 children. Super friendly staff! Everything was at the highest level and meeting our expectations and the level of the hotel. Friendly Ann (Annie or Anna, sorry for the wrong spelling) met us and made a check-in, showed and told us everything in detail. Then, Dwayne helped us with our questions during our accommodation. On the eve of the check-out, Lyndon helped us and made us check in for the plane and printed out our boarding passes. I also wanted to note the kindness of Ganesh, on the check-out day, we stayed in the room and made a delayed check-out until 14:00 with the usual check-out at 11:00 since our flight’s departure was at 18:00. In general, we liked everything very much and we had extremely positive impressions about Goa and our hotel. Thanks again to everyone at Heritage Village Resort & Spa Goa!